PAYEsoft Inc Standard Software Service agreement


PAYEsoft will provides professional first line support to all customers under license or potential customers who are using our software within a 30 day trial period. Support queries will be responded to within no more than 48 hours. Support will covers installation, program malfunctions and software operation. PAYEsoft will provides support thru email and if necessary over the phone; PAYEsoft will not provide onsite support unless specifically under special agreement with the client. Any onsite visits will be charged at an extra call out rate.


PAYEsoft will automatically enters an agreement of non discloser with all clients and with anyone who discloses information of a confidential / sensitive nature with PAYEsoft. This will covers any form of data or information of any kind. This agreement will be honoured indefinitely.

This document was last updated on October 27, 2014

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